Delivery & Our 100% Satisfaction Guarantee
Deliveries
*WE ARE CLOSED FROM 20th DECEMBER, REOPENING 2nd JANUARY. All orders placed during this period will be dispatched on 2nd January - unless you request a later date at checkout*
*We do not include any invoices or paperwork in our boxes*
Orders received before 2pm on weekdays are dispatched on the same day. We don't dispatch at weekends or on Bank Holidays.
If you don't want your order to arrive straight away, you can still order today and choose a delivery date up to a year in advance at checkout.
We offer 3 delivery options:
- Royal Mail Standard Tracked (2-3 working days fully tracked) : FREE for orders over £50, otherwise £3.50
- Royal Mail Express Tracked (1-2 working days fully tracked) : £2.50 for orders over £50, otherwise £5.00
- Royal Mail Guaranteed Next Day (Monday - Saturday delivery, excluding Bank Holidays) : £10.00
We recommend that you send your SevenYays box directly to the recipient. You can enter their address at the checkout.
Please remember that only one delivery address per order is possible, so if you want to send a box to all your friends, you will need to create a new order for each new delivery address.
At this time we only deliver to UK addresses.
Our 100% Satisfaction Guarantee
We're confident your recipient will ❤️ their SevenYays. If for any reason they don't, then our boxes can be returned within 14 days of receipt for a full refund. We'll even refund your postage too!
If anything reaches you (or your recipient) in less than perfect condition please let us know right away so we can arrange a replacement.
Questions? email us on hello@sevenyays.com