Delivery & Returns
Orders received before 2pm on weekdays are dispatched on the same day (unless you ask us to delay until a later date).
You can choose one of two delivery options at checkout:
- Royal Mail Tracked 48 (2-3 working days fully tracked) : £3.50
- Royal Mail Tracked 24: (1-2 working days fully tracked) : £5.00
* Please be aware that delivery services may be affected due to self-isolation and resourcing at Royal Mail. We recommend Royal Mail 24 Tracked.
At this time we only deliver to UK addresses.
We recommend that you send your SevenYays box directly to the recipient. You can enter their address at the checkout.
Please remember that only one delivery address per order is possible, so if you want to send a box to all your friends, you will need to create a new order for each new delivery address.
Our ready made boxes can be returned unopened within 14 days of receipt. Customised "Create Your Own" boxes are non-returnable.
If anything reaches you (or your recipient) in less than perfect condition please let us know right away so we can arrange a replacement.