FREE Delivery over £50.Delivery & Returns
Delivery & returns
The boring-but-important bit. We’ve tried to make it quick to read — because the sooner this is sorted, the sooner something wonderful is on its way.
Order before 2pm on a weekday and your box goes out the same day. We don’t dispatch at weekends or on Bank Holidays — even wonderful things need a lie-in.
Not ready for it to land just yet? At checkout, you can choose a send date instead of today — just tell us the day you’d like us to post it. Send dates are weekdays only.
One thing to keep in mind: that’s the day we hand it to Royal Mail, not the day it arrives. Once it’s with them, delivery follows the timings below.
This is where it gets fun
Sending a surprise? While you’re customising your box you can add a “Do Not Open Until” date and we’ll print it right on the box — so the moment it lands, they know to leave it be until the big day.
It’s completely separate from your send date. So you can post a box today, ask us to print a date a week (or more) away, and let the anticipation build right up until they’re finally allowed to open it. Few things are harder to resist than a box with your name on it and a date that isn’t today.
It’s optional, of course. Leave it off and there’s no instruction on the box either way.
We offer three ways to get it there:
Fully tracked
Fully tracked
Monday to Saturday, excluding Bank Holidays
| Service | Delivery | Under £50 | Over £50 |
|---|---|---|---|
| Royal Mail Standard TrackedFully tracked | 2–3 working days | £3.50 | Free |
| Royal Mail Express TrackedFully tracked | 1–2 working days | £5.00 | £2.50 |
| Royal Mail Guaranteed Next DayMonday to Saturday, excluding Bank Holidays | Next day | £10.00 | £10.00 |
A quick note on the 24-hour and 48-hour tracked options: those timings are Royal Mail’s delivery aims, not guarantees. They work hard to hit them, but during busy spells it can take a little longer.
We’re confident they’ll love their Seven Yays. If for any reason they don’t, boxes can be returned within 14 days of receipt for a full refund — no fuss.
And if anything reaches you or your recipient in less than perfect condition, tell us right away and we’ll sort a replacement. Every box leaves us properly checked, but the occasional journey doesn’t go to plan — when that happens, it’s on us to put it right.
Yay to that.